1.1 Your application constitutes an offer for us to fulfil a service for a delivery of a software product as described in a detailed project plan signed off on by both parties for the agreed price. The booking of the service happens over the phone, email, in person and over the post. You have to register yourself and provide the necessary data for the customer account.
1.2 A contractual agreement is made upon our mailing of the service delivery contract confirmation letter by post and over email. The applicant is responsible for contractual obligations of all people listed in the application.
1.3 With your application, you permit us to process, save, as well as share your submitted data for contractual purposes within the framework of data protection and privacy laws. Data disclosure will only occur as required to protect justified interests or for entities as stated in the EU legislation, while ensuring the protection of your interests in the process.
2.1 Service Delivery according to the project plan will be tracked during weekly project calls with the client
2.2 The price for the service can be paid on a monthly basis via bank transfer.
2.3 The project manager is bound to the specified project plan. The project manager reserves the right to alter the project plan should the project exceed its time limit or budget.
3.1 We reserve the right to cancel a confirmed project should the project plan be significantly modified from its signed original or the payment be delayed by more than two months after the issue of the bill. In these cases we will inform you one week in advance by your submitted email address.
3.2 Service payment is not required in the case of cancellation by OOO SoftSkill and no cancellation fees will be incurred.
3.3 Should the service delivery not be able to take place or be arranged as planned due to acts of God, endangering conditions, special situations or other disruptions beyond our influence and ability to predict, we reserve the right to withdraw from the contract prior or during the project, or to change the course of the project. In such cases there is no entitlement to compensation for project costs or other damages e.g. travel costs or similar expenses.
4.1 Should you cancel your contract 14 days prior to your contract commencement date, you will only be charged the processing fee of 2.00 €. Cancellations up to 72 hours prior to the project commencement date are subject to a charge equivalent to 50% of the regular price.
4.2 Short-term cancellations will be charged the full price.
5.1 The liability of OOO SoftSkill, its representatives or assistants, regarding malicious intent or gross negligence, is to be determined by legal provisions. Furthermore, OOO SoftSkill is only liable for culpable violations of duties that are prerequisites for orderly fulfilment of the contract and any participant normally expects to be observed and upheld. Any claims for damages due to significant violation of contractual obligations are limited by contractually typical and foreseeable damages. Liability in accordance to legal provisions regarding damage to life, limb or health, and based on negligent or malicious violations of duty by OOO SoftSkill, its representatives or assistants, remains unaffected.
6.1 Additional agreements require respective changes or additions to the contract in writing.
6.2 OOO SoftSkill is to fulfil all contractual obligations at their registered locality. Conflicts originating from the contractual relationship and regarding the contract itself are under the jurisdiction of the court for the given registered locality.
6.3 EU law will be applicable regarding contractual relationship as well for all legal relationships between parties.